Office of Student Life

Student Wellness Center

Buckeye Peer Access Line

Need to Talk? Call a Buckeye PAL! 

Buckeye PAL operates Monday through Friday from 8 p.m. to midnight, when classes are in session during fall and spring semesters. Buckeye PAL will operate through finals week but not during university breaks, instructional breaks or when university offices are closed. 

Buckeye PAL will begin summer operating hours on Tuesday, May 10. During the summer semester, PAL will operate Monday through Friday from 8 p.m. to midnight when classes are in session. Summer hours will end Wednesday, August 3. 

Call 614-514-3333.

The Buckeye Peer Access Line (PAL) is a non-emergency talk line that provides a space for students to engage in brief phone conversations in order to gain support and learn about campus resources. Student volunteers are available to provide peer-to-peer assistance that promotes and enhances student development and wellness.  

Common conversation topics with Buckeye PAL include: 

  • Adjusting to college and university life
  • Balancing stress management
  • Managing platonic, romantic and family relationships
  • Feeling pressure to succeed
  • Exploring personal and social identities 
  • Navigating civil and social unrest

  What makes the Peer Access Line different from a Crisis Hotline?  

Crisis Hotline Buckeye Peer Access Line (PAL)

Crisis Hotline is a 24/7/365 service that assesses suicide risk and will help callers in high distress and emergency situations.  

Buckeye PAL provides accessible, peer-to-peer support that promotes and enhances student development, wellbeing and a community of care after hours. 

Crisis Hotline staff are trained to listen, assess suicide risk and give support to callers in high distress.  

Buckeye PAL volunteers are graduate, professional and undergraduate students who have participated in comprehensive and specific trainings. Volunteers serve as a support system for their peers and will refer them to appropriate resources. 

Crisis Hotline is a confidential service and works with the caller to reduce risk of harm to self or others. They will provide information and assistance to relatives, friends, co-workers and others who are concerned about a suicidal individual. 

Buckeye PAL volunteers practice active listening skills and are available to simply talk. What you tell a volunteer is generally private. Volunteers will not disclose any information about a client’s identity or situation. However, in circumstances where an individual is in immediate and severe danger, privacy is not maintained. Additionally, Buckeye PAL volunteers are mandatory Title IX reporters and will report instances of sexual assault, sexual harassment, domestic/dating violence, stalking, sex-and gender-based discrimination and pregnancy discrimination.

Both the Crisis Hotline and Buckeye Peer Access Line can be incredibly valuable for students. If you think you are at risk of harm to self or others, please call 911 or contact Columbus Suicide Prevention Hotline at 614-221-5445. If you want to just talk or need support, especially after hours, BuckeyePAL is a great fit for you! 

 *The Buckeye PAL does not operate during university breaks, instructional breaks or when university offices are closed.